Privacy Policy

1. Introduction

FutAlgo ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website futalgo.com and purchase our products.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Express interest in purchasing our products
• Contact us via email
• Complete a purchase transaction

This information may include:

• Name
• Email address
• Payment information (processed through third-party payment processors)
• Trading platform information (for support purposes)

Automatic Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Device information

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your product purchases
• Provide customer support and technical assistance
• Send you product delivery information and documentation
• Respond to your inquiries and communicate with you
• Improve our website and services
• Detect and prevent fraud or security issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (e.g., payment processors, email services)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, sale, or transfer of company assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Transaction records and customer support communications may be retained for accounting and legal compliance purposes.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., TradeStation, MultiCharts). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to our processing of your personal information
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at info@futalgo.com

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

12. Do Not Track Signals

Some browsers include a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals, as there is no industry standard for how such signals should be interpreted.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our website and services after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@futalgo.com